Homebase

HELP Homebase header

Preserving Stability, Preventing Homelessness

Charting people on a course toward self-sufficiency and empowerment

Homebase is New York City’s flagship homelessness prevention program. HELP USA operates four Homebase offices in the Bronx, covering 10 zip codes. Each year we aid 5,600 households, achieving a remarkable 95% success rate in keeping participants in their homes and out of shelters.

However, Homebase is more than just a program—it’s our commitment to stopping homelessness before it starts and helping people build better lives. To this end, Homebase offers support services directly aimed at resolving problems that can lead to homelessness. These services prioritize providing stability to participants, and include counseling, benefit assistance, and even short-term financial aid.

Homebase offers a lifeline to those facing housing instability and the threat of homelessness.

The program targets individuals aged 5 to 18 living in HELP USA facilities and the surrounding community, focusing on those attending Community District 5 schools. This district faces various socioeconomic challenges, including high poverty rates, crime, gang violence, and predictors of homelessness, resulting in limited access to digital tools, technology curriculum, college preparation, and career readiness.

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A beacon of hope at the forefront of community support

Our approach is compassionate and client-focused, ensuring that every family and individual receives the support they need. Homebase aims to break the cycle of homelessness and help people establish long-term stability by tackling the underlying issues that lead to housing crises.

HOW HOMEBASE MAKES A DIFFERENCE

Supporting individuals, families & communities

Our dedicated team at Homebase works closely with participants to keep them in their homes. We provide comprehensive support, including:

  • Eviction prevention services and covering rent arrears for those at risk
  • Landlord and family mediation
  • Assistance in obtaining public benefits, including food stamps
  • Education and job placement assistance through programs like HELP Works
  • Financial counseling and money management, including financial literacy education
  • Support with relocation and links to community resources
  • Short-term financial assistance for rent and utility arrears
  • Additional support services, such as car repairs, to ensure stability
woman reading paperwork

If you need help in another area, click the below link to view Homebase’s new “Your City” website:

Your City

Find a HELP USA Homebase office near you in the Bronx

HELP I – Parkchester   
1860 East Tremont Ave., 1st fl, BRONX 10460 
(718) 299-8473
Serving Zip Codes: 10459, 10460
HELP II – Williamsbridge   
815 Burke Ave., 1st fl, BRONX 10467
(646) 905-5289
Serving Zip Codes: 10467, 10470, 10453, 10463, 10468, 10471
HELP III – Mount Hope   
1780 Grand Concourse, lev 1, BRONX 10457
Serving Zip Codes 10457, 10458
HELP USA Homebase Office

1981 Sedgwick Avenue 10453
(718) 215-6453

Group of multicultural people standing in front of the Help Genesis Apartments entry

Join Our Mission

HELP USA’s Homebase program plays a vital part in our mission to support our community, secure homes, and build a brighter future. With your support, we can expand our reach and deepen our impact. Join us in empowering people and building resilience in our communities. Your contribution can make a significant difference in the lives of those at risk of homelessness.

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Is someone you know in need of supportive services but outside the Bronx? Visit our Get Help page for guidance and assistance.

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Client Referral for Services



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