Happy family playing together on the couch

About the Program

Charting families on a course toward self-sufficiency and empowerment

Homebase is New York City’s flagship homelessness prevention program. HELP USA operates three Homebase offices in the Bronx. However, Homebase is more than just a program—it’s a commitment to preserving stable living conditions and preventing homelessness in the Bronx.

Our compassionate team works tirelessly with individuals and families, providing targeted services designed to address the root causes of housing crises. Homebase empowers families to build a lasting foundation for stability. As a symbol of hope, this program strengthens the fabric of our community, fostering resilience within families.

The program targets individuals aged 5 to 18 living in HELP USA facilities and the surrounding community, focusing on those attending Community District 5 schools. This district faces various socioeconomic challenges, including high poverty rates, crime, gang violence, and predictors of homelessness, resulting in limited access to digital tools, technology curriculum, college preparation, and career readiness.

A beacon of hope at the forefront of community support

Our approach is compassionate and client-focused, ensuring that every family and individual receives the support they need. Homebase aims to break the cycle of homelessness and help families establish long-term stability by tackling the underlying issues that lead to housing crises.


Supporting individuals, families & communities

Our dedicated team at Homebase works closely with nearly 6,000 families and individuals annually, achieving a remarkable 95% success rate in keeping participants in their homes. We provide comprehensive support, including:

  • Eviction prevention services and covering rent arrears for those at risk
  • Landlord and family mediation
  • Assistance in obtaining public benefits, including food stamps
  • Education and job placement assistance through programs like HELP Works
  • Financial counseling and money management, including financial literacy education
  • Support with relocation and links to community resources
  • Short-term financial assistance for rent and utility arrears
  • Additional support services, such as car repairs, to ensure stability
man in session

Finding your Homebase

Please see the map for Homebase’s network service areas. We have locations throughout the five boroughs.

If you need help in another area, click the below link to view Homebase’s new “Your City” website.

Homebase offers a lifeline to those facing housing instability and the threat of homelessness.

family sitting on steps

Join Our Mission

HELP USA’s Homebase program is a vital part of our mission to support families, secure homes, and build a brighter future. With your support, we can expand our reach and deepen our impact. Join us in empowering families and building resilience in our communities. Your contribution can make a significant difference in the lives of those at risk of homelessness.

Is someone you know in need of supportive services but outside the Bronx? Visit our Get Help page for guidance and assistance.

Self-Referral Form

Client Referral for Services

Photo Inquiry