
Our Purpose
HELP USA works to ensure that everyone has a place to call home.
We provide shelter to meet people’s immediate needs, as well as support to succeed as individuals, as families, and as communities. We envision a world where safe and stable housing is a starting point for everyone, because housing is the foundation upon which people can build better lives.
HELP USA was founded in 1986 to address the nation’s growing homelessness crisis.
From our beginning as a shelter for families in Brooklyn, we’ve expanded to become a leader in the fight against homelessness. Today, we serve people of all backgrounds, including families, individuals, veterans, survivors of domestic violence, people with health challenges and disabilities, and seniors. We have helped over 500,000 people facing homelessness and poverty to build better lives.
However, our communities are still in need.

Far too many people in the United States need a place to sleep at night.

people

children

veterans

people

children

veterans
Learn more about how HELP USA works to ensure that everyone has a place to call home.
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Quality
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Teamwork
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Respect
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Integrity
Quality
- Quality defines our service to each other and everyone we help.
- We actively assess what others need now and throughout changing circumstances.
- We make genuine connections with those we help.
- We focus on the best outcomes for all individuals we help.
Teamwork
- Teamwork is how we bring our mission to life.
- We know what must be done to assist each other.
- We willingly do what must be done to assist each other.
- We provide each other with feedback about meeting each other's needs.
- We promptly respond to requests for assistance.
Respect
- Respect is at the core of all our interactions.
- We treat each other and everyone we serve with dignity.
- We accept and incorporate everyone’s diverse experiences and points of view.
- We reject incivility in all its forms and from all sources.
Integrity
- Integrity moves us in the right direction.
- We do what we say we and when we say we will do it.
- We are equitable and fair in our decision-making process and in our treatment of each other.
- We hold ourselves accountable to the highest ethical and performance standards.
- We admit our mistakes and work to move past them.
If you are driven to make a difference and find that our vaues align with yours, please get in touch—we are always seeking like-minded people to join our team!
Leadership
Board of Directors
Anthony Williams, Esq.,
Chairman
- Khaliah Ali
- Marc Altheim
- Jean Brownhill
- Gail Cannold
- Joanne Leonhardt Cassullo
- Maria Cuomo Cole
- Atenedoro Gonzalez
- Peter Hochfelder
- Arthur Mirante
- Rick Ostroff
- Ponchitta Pierce
- Avis Richards
- Thomas Ridges
- Jeffrey A. Sachs
- Nancy Seaman
- Richard Sirota
- Eden Williams
Executive Staff
- Tom Hameline, Ph.D.,
President and CEO - David Cleghorn,
President, HDC - John Emmert,
Chief Financial Officer - Stephen Mott,
Chief Strategy Officer - Daniel Farrell,
Chief Operating Officer - Ronnie Silverman,
Chief Program Development Officer - Jody Lirette,
Chief Human Resources Officer - Samantha Conlan,
SVP, Development & Communications - Jina Park, LCSW,
SVP, Family Transitional & Early Learn Services - Nicole Richards,
SVP, Family/Single Shelters & Clinical Services - Claire Sheedy,
SVP, Property Management - Susan Cahill,
VP, Grants Management & Contract Compliance - Michael Gagliardi,
VP, Safety & Security - Fred Goodhartz,
VP, Materials Management - Tina Goodrich,
VP, Supportive Housing & Services - Louis Hunter,
VP, Permanent Housing Facilities & Construction - Gina Quijada,
VP, Information Technology - Ebenicia Twum-Baah,
VP, Physical Plant Management