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Since our founding in 1986, HELP USA has grown from a single shelter in Brooklyn to a national leader in the fight against homelessness.
Everyone deserves a place to call home. That’s why we provide customized programs and housing for people from all backgrounds, especially those at a higher risk of experiencing homelessness.
Dan Lehman has dedicated more than thirty years to government and non-profit service. He has extensive experience in a leadership role with a strong track record of strengthening and transforming organizations. Prior to HELP USA, Lehman has served as a Deputy Commissioner at both the New York City Human Resources Administration/Department of Social Services and the New York City Health Department, as Chief Financial Officer, and then as Officer Chief Operating Officer at Children’s Aid New York (formerly The Children’s Aid Society); and as the interim CEO for the Collegiate Church of New York. He has a BA in Economics and East Asian Studies from Harvard University, and an MBA from NYU Stern School of Business, specializing in Finance & Operations Management.
Mr. Farrell is in charge of growing HELP USA’s prevention and family shelter programs. He joined HELP USA in 2011 and has helped lead the expansion of HELP’s transitional housing portfolio, prevention, rapid rehousing, and aftercare programs. Before HELP USA, he was the director of Lenox Hill’s Park Avenue Women’s Shelter and Bronxworks’ Homeless Outreach Team and the Homebase start-up program. Danny is a trained psychoanalyst from the New York Institute for Psychoanalytic Self Psychology, an Adjunct Professor at Hunter College’s School of Social Work and has published multiple papers on homelessness. Mr. Farrell has a Bachelor of Arts degree in sociology with a minor in criminology from John Jay College of Criminal Justice and a Master of Social Work from the Hunter College School of Social Work.
Ms. Silverman is responsible for the development and funding of new transitional housing and supportive services programs. Ms. Silverman joined HELP in 1993 and has grown HELP’s transitional housing portfolio from 5 to 24 shelters. She was instrumental in establishing HELP’s domestic violence and homelessness prevention programs and in securing funding for supportive services within HELP’s permanent housing properties. Ms. Silverman manages contract negotiations for HELP’s government-funded programs. Before joining HELP, Ms. Silverman worked as a counselor at a homeless drop-in center, as a pre-trial release probation assistant, and for an urban planning consulting firm. Ms. Silverman has a B.A. from Northwestern University and a Master of Urban Planning degree from New York University. She is also a certified rape crisis counselor and recently received designation as a Certified Nonprofit Accounting Professional (CNAP).
Nicole Richards is responsible for delivering social services to vulnerable populations and homeless shelter operations. She has spent most of her career with HELP USA having 16 years providing direct care at HELP USA’s Brooklyn sites, where she held positions from Case Manager to Executive Director. During Ms. Richards’ last role as Vice President for Family/Single Shelters & Clinical Services, she led HELP USA’s first behavioral health program to successful and high-quality program service delivery, best practices, risk management, and performance improvement. Ms. Richards earned a Master of Arts in Counseling from Long Island University, a Bachelor of Arts in Psychology from SUNY Buffalo, and has a pending NYS license in Mental Health Counseling.
Tina Goodrich has over 25 years of experience in affordable housing administration and homeless service delivery. She joined HELP USA in 2009 as Director of Housing and is responsible for the organization’s permanent supportive housing program and services in New York City and Long Island. Prior, Ms. Goodrich served as the Executive Director of Homeless Prevention and Aftercare.
Previously, she was a housing specialist at Care for the Homeless and VIP Community Services and spent eight years at the MBD Community Development Corporation in the Bronx managing subsidized housing and services. Ms. Goodrich earned a Bachelor of Business Administration degree from CUNY Brooklyn College and a Master of Arts in Urban Affairs from CUNY Queens College. She also serves as Board Vice-Chairperson at The Institute of Family Health, a Federal Qualified Health Care non-profit organization providing quality patient-centered primary care to those in underserved communities.
For the fifth year, HELP USA has increased the number of housing placements for families and single adults into permanent homes. In 2024 alone, HELP USA achieved 1,314 successful housing […]
On February 13, 2025, HELP USA’s HELP ONE A in East New York served as the backdrop for the City’s announcement of two consecutive record-breaking years in affordable and supportive housing production […]
NEW YORK, NY– (February 10, 2025) HELP USA, a national leader in homeless services and supportive housing, hosted its third annual Art of Resilience Benefit on February 7, 2025, bringing […]
On December 18, 2024, Care For the Homeless (CFH) and Urban Pathways will host their annual Homeless Persons’ Memorial Day to honor the lives of New Yorkers who passed away […]