Privacy Policy

We at H.E.L.P. USA (HELP) have created this Privacy Policy to explain why we collect particular information and how we will protect your personal privacy within our website. The following information is designed to help you better understand the information we gather from our site ( and the dissemination practices involved.

In order to fully understand your rights we encourage you to read this Privacy Policy. Please note that this Privacy Policy applies only to this site and not necessarily to other companies’ or organizations’ to which we link. HELP reserves the right at any time and without notice to change this Privacy Policy. Any change will be effective immediately upon posting. By visiting this Site, you are accepting the practices described in this Privacy Policy.

Information Collection and How We Use That Information

Our goal in collecting information is to provide you with an efficient experience that addresses your needs and is responsible with your concerns. In general our registration forms require users to give us contact information, including name, email address, format preference, address, interests and similar information. We seek such information to facilitate your donations and communicate with you about them. In addition we may use such information to improve marketing and promotional efforts as well as to improve our Site’s services. We do not request and store sensitive information such as credit card and social security numbers from our visitors.

Unless you specify that your gift be anonymous or name not be listed, we may list the names of the donors who give $1,000 or more in recognition of their generosity to our cause.

IP Address

We automatically collect an IP address from all our visitors to our site. An IP address is a number that is assigned to your computer when you use the internet. We use IP addresses to help diagnose problems with our server, administer our site, track a user’s movement and analyze interests and behavior to better understand and serve you. We use such date only in the aggregate. The IP address is not linked to any personally identifiable information.


Our Site may use “cookies” which are small files placed on your hard drive to enhance your experience while on our Site. Cookies are pieces of information that each website can send to the computer that is browsing that website and are used for record keeping at many websites.

You can configure your browser to accept all cookies, reject all or tell you when a cookie is set. You are always free to decline our cookies though it is possible some areas of our site will not function properly because of this.


The security of your transactions is important to us and because of this we use up to date industry practices to safeguard your account information. We use high-grade encryption measures which secures and guards against interception of the credit card information you give us. We also employ several security tools to protect your personal information from unauthorized access from those within and outside of the organization. However, no data transmission is “totally” or 100% secure over the internet. While we will strive to protect your information we cannot guarantee or warrant that it will remain private.

Sharing and Usage

We will never share, sell or rent individual personal information with anyone without your permission or unless ordered by the government under certain circumstances. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for the purposes of providing services relating to our communications with you.

If a user chooses to use our referral service for informing a friend about our site, we will ask for the friend’s name and email address. That friend will then be sent one email inviting them to visit our Site. HELP stores this information solely for this one time email.

How to Stop Receiving E-mail From Us

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.


All remarks, suggestions, ideas, graphics and other information communicated to HELP USA through to this Site will be the property of HELP unless HELP expressly states to the contrary. Further, HELP USA will be entitled to use any submission for any purpose, commercial or otherwise, without compensation to you or anyone else.

Limitation of Liability

HELP and its affiliates will not be liable for any damages of injury, that result from the use or inability to use this Site and its contents.

Governing Law

By your use of this Site you agree that any and all disputes relating thereto shall be governed in all respects by the laws of the State of New York. Any dispute relating to this site and Agreement shall be resolved in the state or federal courts in New York, New York.

Other Sites

This Site may contain links to or from other sites that are not maintained by HELP. HELP does not endorse and is not responsible for the content of any unaffiliated site.

Self-Referral Form

Client Referral for Services

Photo Inquiry