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Help USA Job Application Guidelines

To be considered for a position listed below, please submit your cover letter and resume by email to the corresponding hiring manager.

Help USA employees interested in applying a position, must complete the “Internal Job Listing Application” and forward this application by email to the corresponding hiring manager. This application is available from the Business Managers at your work site or it can be found on the Intranet.

Please note, due to a high number of applicants, our recruiters are only able to reach out to those applicants whose experience, credentials and skills best meet the needs of the open position.

Thank you for your interest in employment at Help USA.

Assistant Executive Director

Position summary: The Assistant Executive Director is responsible for the overall development and management of the site specific Homebase program. In the absence of the Executive Director, the Assistant Executive Director will assume full responsibility for the facility and acting as a liaison with all contracted services at the facility.

Qualifications: Masters Degree in human service filed required. MSW Degree preferred; Minimum ten (10) years’ experience with, at least, five (5) years in management in a social service setting preferred. Experience with homeless prevention preferred; Strong clinical skills and budget skills preferred; Proficient in Microsoft Office computer applications, Word , Outlook and Excel database; Strong verbal, writing, and negotiating skills; Ability to take initiative, be dependable, resourceful and be able to pay keen attention to detail; Excellent organizational skills to manage multiple priorities at the same time in a time-sensitive manner, strong organizational and documentations skills; Valid U.S. driver’s license required and Bilingual (English/Spanish) a plus.

Site (location) Contact Email
Homebase II (Bronx)Marisol Toledo-Liz mtoledo@helpusa.org
Assistant Mechanic/ Supervisor

Position summary: Supervise mechanics that perform preventative maintenance of physical plant equipment at HELP USA facilities located in the NYC region. Responds to equipment malfunctions that can lead to a life safety hazard. Ensures that repairs, inspections, trouble shooting and installation of equipment are performed as assigned.

Qualifications: Basic Supervisory experience in the building trades or building maintenance field; Basic ability to use tools and equipment associated with physical plants of buildings; Basic understanding and mechanical skills; Basic knowledge and experience with plumbing; Basic knowledge and possess electrical skills; Basic knowledge of heating, ventilation and air-conditioning (HVAC) systems; Certifications or licensure associated with HVAC preferred; Ability to interpret diagrams, shop drawings, blueprints and/or schematics; Problem solving skills (in the facility/building management field); Must possess basic grammatical competence; High School or equivalency preferred (not required); Valid US Drivers license and Bilingual skills a plus.

Site (location) Contact Email
Newark (New Jersey)Maria Perez mdperez@helpusa.org
Franklin (Bronx)Alicia Lyons alyons@helpusa.org
Assistant Safety Monitor Supervisor

Position summary: Supervises Safety Monitors on a shift and ensures the safe operation of the facility in accordance with HELP USA Policies and Procedures.

Qualifications: New York State Security Guard License required, or required state security certification at locations outside of New York State; Must be able to acquire (F-80) Fire Coordinator/ Fire Guard certification: The certification must be obtained prior to the expiration of the 6 month probationary period. (New York City Shelter Sites Only); High School Diploma/GED preferred, not required; Demonstrated knowledge, experience or capacity to work with homeless families/individuals and/or disadvantaged populations; Good interpersonal skills; Prior supervisory experience preferred Good writing skills preferred and Computer literate in Microsoft applications required.

Site (location) Contact Email
HELP I (Brooklyn)Washington Davis wdavis@helpusa.org
Hillside (Brooklyn)Jerri Robinson jmrobinson@helpusa.org
Wards Island (Manhattan)Andrea Harris aharris@helpusa.org
Case Manager

Position summary: Responsible for the provision of services and referrals with or on behalf of residents including, but not limited to, assessments, counseling, service planning, entitlements and medical, educational, substance abuse, employment, child care, and mental health services, and early childhood services including facility based day care, and recreational services. Services and referrals should ensure the expeditious placement of families and individuals into permanent housing and assist families and individuals in becoming self-sufficient.

Qualifications: Bachelor Degree in Social Work or a related field required. Computer literate specifically with Microsoft applications required. Knowledge and understanding of family systems approach to practice preferred. Knowledge and understanding of team concepts preferred. Prior experiences in case management, assessment, counseling and crisis intervention preferred.

Site (location) Contact Email
Clarke Thomas (Bronx)Ben McKnight bmcknight@helpusa.org
Franklin (Bronx)Alicia Lyons alyons@helpusa.org
Genesis Homes Supportive Housing Program (Brooklyn)Iesha Whitaker iwhitaker@helpusa.org
Hamilton (Manhattan)Teona Beromrlidze tberomelidze@helpusa.org
Homebase II (Bronx)Marisol Toledo-Liz mtoledo@helpusa.org
Las Vegas (Las Vegas)Steven Silverman ssilverman@helpusa.org
Las Vegas SSVF (Las Vegas)Shamonique Lawes slawes@helpusa.org
SSVF (Manhattan)Christina Ortiz cortiz@helpusa.org
Wards Island (Manhattan)Andrea Harris aharris@helpusa.org
Childcare Aide

Position summary: To prepare and facilitate the educational curriculum for children under his/her care. Supervises the planning and execution of a program to provide daycare for the children, which takes into account the educational, social, developmental, and health needs of the group as well as the individual.

Qualifications: High school diploma or GED required; Experience in working with preschool age children required; Bi-lingual (Spanish/English) preferred and Computer literate specifically in Microsoft applications required

Site (location) Contact Email
Suffolk (Long Island)Kristen Ohrtman kohrtman@helpusa.org
Client Care Coordinator I

Position summary: The Supervisor leads the Client Care Coordinator team and is responsible for ensuring day to day operation of the program under the supervision of the Executive Director. The LCSW is the onsite supervisor for the Client Care Coordinator program team. As needed, supervisors are also expected to perform the duties of the Client Care Coordinators including, but not limited to coordination of services for an assigned caseload of enrollees. As this is an evolving program, additional responsibilities will be added.

Qualifications: Excellent proficiency with Microsoft Outlook and Microsoft Office; The ability to maintain statistics using various computer programs; Master’s Degree in Social Work or Human Services; Four years’ experience in providing case management services to persons with disabilities (medical, psychiatric or cognitive disabilities) or comparable experience; One year of supervisory experience strongly preferred and Licensure in Clinical Social Work (LCSW)


Site (location) Contact Email
Hamilton (Manhattan)Teona Beromelidze tberomelidez@helpusa.org
Morris (Bronx)Felicia Cruickshank fcruickshank@helpusa.org
Clinician/Clinical Social Worker

Position summary: Responsible for the provision of mental health counseling services to residents. These services include, but are not limited to, individual, family, group, and couples counseling. Also responsible for responding to mental health crises at the facility and serves as a consultant to the Team on mental health issues.

Qualifications: MSW required, CSW a plus; Experience facilitating support groups and workshops required; Computer literate in Microsoft applications required; Bilingual (Spanish) a plus; and Valid drivers license a plus.

Site (location) Contact Email
Homebase (Bronx)Tina Goodrich tgoodrich@helpusa.org
Director of Intake Services

Position summary: Responsible for the overall management and supervision of intake activities single adult women seeking shelter services in the New York City homeless shelter system. The person has oversight responsibility for the comprehensive program of intake activities. These include, but are not limited to, intake of each and every client entering the shelter system, exploration of any and all diversion and housing placement opportunities, crisis intervention, counseling, service planning, and leading the intake and shift supervisory team from a trauma informed practice perspective

Qualifications: Master’s Degree in Social Work or related Master’s Degree required; Minimum three (3) years management experience required; Knowledge and understanding of team concepts, preferably in a residential setting; For family programs, knowledge and understanding of family systems approach to practice a plus; Bi-lingual (English/Spanish) a plus and Computer literate specifically with Microsoft applications required

Site (location) Contact Email
Franklin (Bronx)Alicia Lyons alyons@helpusa.org
Director of Social Services

Position summary: Responsible for the overall management and direction for a comprehensive program of social services including, but not limited to, assessments, counseling, service planning, and developing and monitoring linkages with or development of HELP USA sponsored programs which provide entitlements and medical, educational, substance abuse, employment, child care, and mental health services, and early childhood education services including facility based day care, and recreational services. Services should ensure the expeditious placement of families and individuals into permanent housing and assist families and individuals in becoming self-sufficient.

Qualifications: Masters Degree in Social Work, Counseling, or Psychology required; Minimum five (5) years management experience required including proven supervisory and staff development skills; Knowledge and understanding of team concepts, preferably in a residential setting; Knowledge and understanding of family systems approach to practice preferred; Bi-lingual (English/Spanish) a plus and Computer literate specifically with Microsoft applications required.

Site (location) Contact Email
Creston (Bronx)Alickson Andre aandre@helpusa.org
Keener (Manhattan)Carl Myricks cmyricks@helpusa.org
Domestic Violence Counselor

Position summary: We are currently seeking a Domestic Violence Counselor. This is an excellent opportunity for a culturally sensitive, motivated, energetic team player to help individuals and families impacted by domestic violence to become more economically self-reliant, maintain permanent housing, build job skills and access community resources independently. The ideal candidate will have a broad knowledge of community resources and economic education curriculum, enjoy working as part of a dedicated team and have experience working with diverse populations.

Qualifications: Bachelors Degree in Human Services required; Minimum of two years experience in domestic violence counseling required; Knowledge in substance abuse, sexual abuse and AIDS/HIV related theories and practice; Valid U.S. driver’s license required; Computer literate specifically in Microsoft applications required; Fluency in Spanish Language preferred and Experience in experience in housing, job placement & employment assistance preferred (required at HELP ROADS location).

Site (location) Contact Email
R.O.A.D.S. (Brooklyn)Samantha Degale sdegale@helpusa.org
Employment Specialist/Counselor

Position summary: As a part of the interdisciplinary team, the Employment Specialist is responsible for assessing residents’ interests, employment history, aptitude, and abilities in order to develop appropriate employment plans. The Specialist provides vocational and educational counseling and referrals to job readiness, training, and placement programs, which lead to either full-time or part-time unsubsidized employment.

Qualifications: Bachelor’s Degree required. Bachelor’s in Social Work or a related field preferred; Knowledge of the challenges faced by the homeless veteran population and the supportive services available to successfully achieve the goal of permanent housing and self-sufficiency; Prior experience in vocational training, employment search and placement, case management, assessment, counseling, and crisis intervention preferred; Computer literate specifically with Microsoft applications required; Knowledge and understanding of team concepts preferred and valid US driver’s license preferred.

Site (location) Contact Email
Las Vegas SSVF (Las Vegas)Shamonique Lawes slaws@helpusa.org
Financial Assistance Analyst

Position summary: The Financial Assistance Analyst provides administrative support to HELP USA’s homelessness prevention and rapid re-housing programs to assist households that are at-risk of homelessness or literally homeless. He/she provides program support through the management of Temporary Financial Assistance from each program site.

Qualifications: Bachelor’s Degree required in Accounting, Finance, or Business Administration required; Experience in a not-for-profit setting preferred; Experience working with the homeless population and experience managing financial assistance preferred; Strong organizational, administrative, interpersonal and communication skills; Excellent computer skills and proficiency with Microsoft Excel is essential; Computer literate specifically in Microsoft applications required; Excellent time management skills and Ability to work independently required.

Site (location) Contact Email
Central (Manhattan)Daniel Farrell dcfarrell@helpusa.org
Housing Director

Position summary: Responsible for providing overall leadership in the area of rapid rehousing. Ensures the successful and expeditious placement of residents into permanent housing and prepares them for independent living. Handles all counseling regarding housing including training clients, coordinating with other services providers to ensure the counseling, training, and adequate and appropriate placement of clients.

Qualifications: B.A. required or Associates Degree with experience; Human relationship and counseling skills; Two years experience in providing housing counseling and placements services for related client populations preferred; Bi-lingual (English/Spanish) a plus; Computer literate specifically with Microsoft applications required and Valid US driver’s license is required.

Site (location) Contact Email
Franklin (Bronx)Maria Lopez mlopez@helpusa.org
Housing Specialist

Position summary: Responsible for the provision of services and referrals with or on behalf of residents which should ensure the expeditious placement of individuals and families into permanent housing and assist families and individuals in becoming self-sufficient. Services and referrals should include, but not be limited to, training in the area of how to interview for apartments, how to complete housing forms, how to conduct an apartment search, referrals to housing resources, and how to activate utilities.

Qualifications: High School Diploma/equivalent required. Bachelor's Degree preferred, with experience in housing placement services for a similar population. Minimum of one year, preferably three years of experience in housing placement services. Computer literate specifically with Microsoft applications required. Knowledge and understanding of team concepts preferred.

Site (location) Contact Email
Clarke Thomas (Manhattan)Faye Merolla fmerolla@helpusa.org
HELP I (Brooklyn)Sheron Vasser svasser@helpusa.org
Homebase II (Bronx)Marisol Toledo-Liz mtoledo@helpusa.org
Job Developer

Position summary: As part of an employment team, the Job Developer is primarily responsible for developing a job bank for the training program. The Job Developer also assesses the employability of each intern, and develops job opportunities for him or her. The Job Developer will also facilitate Job Readiness Workshops and participate in preparing the interns for employment.

Qualifications: High School Diploma/equivalent required. Associates Degree or BA in Human Services or related degree preferred; Must have knowledge of employment related activities; Bilingual skills in English/Spanish are a plus; Computer literate specifically in Microsoft applications and excellent organizational skills are a plus; Possession of a valid U.S. driver’s license preferred.

Site (location) Contact Email
Franklin (Bronx)Alicia Lyons alyons@helpusa.org
Licensed Master Social Worker

Position summary: The Client Care Coordinator is responsible for the overall delivery and coordination of services for homeless families residing in family tier II shelters and/or family hotels. The Client Care Coordinator is responsible for interfacing with the New York City Department of Homeless Services Staff, Shelter providers and relevant community based organizations to enhance and ensure families are in receipt of optimal care and service coordination.
The Client Care Coordinator is responsible for the completion of psychosocial assessments of complex families impacted by multiple systems. The Client Care Coordinator will work with these systems and facilitate appropriate linkages for families to community based services. Client The Client Care Coordinator must be able to work from a multi-disciplinary team approach to service provision. The position calls for an individual able to work within a crisis driven environment with a knowledge base of substance abuse and addiction, domestic violence, child maltreatment, trauma, and mental health conditions. The Client Care Coordinator will provide education to other members of the team around clients’ psychosocial stressors and needs, to ensure positive outcomes for families.
The Client Care Coordinator will obtain ongoing professional development by the individual agency program, and the New York City Department of Homeless Services – Division of Family Services. The Client Care Coordinator will be expected to provide qualitative and quantitative feedback to Department of Homeless Services (DHS) and DHS Service Providers to inform both policy and practice.

Qualifications: Master of Social Work Degree from an accredited school of social work; Current licensure- LMSW; Knowledge of child and adolescent development; emotional/behavioral health; mental health; parent-child relationships family dynamics; and diagnostic classification; Proficiency in the use of the Spanish language; Strong expertise in strengths-based, solution-focused, and family-centered practice; Knowledge of guidelines, policies and regulations relating to child welfare, safety, permanency and well-being; Knowledge and experience working with diverse cultures and ethnicities and Candidates should also possess excellent written and verbal communication skills.

Site (location) Contact Email
Morris (Bronx)Felicia Cruickshank fcruickshank@helpusa.org
Network Administrator

Position summary: We are seeking a Network Administrator who will be able to maintain a reliable, secure and efficient data communications network to over 1000 users. He/She must be able to deploy, configure, maintain and monitor all active network equipment in order to ensure smooth network operation across the metropolitan area.

Qualifications: Proven experience in a network administrator role; Hands on experience in networking, routing and switching; Excellent knowledge of best practices around management , control, and monitoring of server infrastructure; Knowledge of VMware vSphere , Office 365 Administration , Active Directory and associates services and storage platforms; Administer servers, printers, copiers, routers, switches, smart phones, security updates and patches; Ability to set up and configure server hardware; Familiarity with backup and recovery software and methodologies; Great at organizing , prioritizing and multitasking; BS degree in Computer Science or related field preferred and Valid US driver's license preferred

Site (location) Contact Email
Central (Manhattan)Gina Quijada gquijada@helpusa.org
Porter

Position summary: Performs various maintenance-related assignments such as cleaning, painting, garbage/trash removal, and landscaping/snow removal. Must be able lift 75lbs. Operate small machinery, power tools, and hand tools. Follows the directions given by Director of Facilities Management or designated Maintenance Supervisor or Assistant Supervisor for maintenance.

Qualifications: High School Diploma/GED preferred; Porter or janitorial experience preferred; Basic electrical wiring, boiler mechanic and plumbing, a plus; Organizational skills; Computer literate specifically with Microsoft applications a plus; Valid US Drivers license a plus; Certificate of Fitness in related fields a plus; and Bilingual (English/Spanish) a plus.

Site (location) Contact Email
Wards Island (Manhattan)Andrea Harris aharris@helpusa.org
Program Support Specialist

Position summary: The Supportive Services for Veteran Families (SSVF) Program Support Specialist performs specialized administrative work to support the program’s ability to assists veteran families who are at-risk of homelessness or who are literally homeless with services to ensure housing stability in permanent housing. This position provides administrative coordination related to data quality, office management, intra and extra-office communication, and serves as a point of contact for community partners and program participants.

Qualifications: Bachelor’s Degree in Accounting, Business Administration, or related field required; Strong organizational, administrative, interpersonal and communication skills; Excellent computer skills, specifically with Microsoft Excel required; Excellent time management skills; Ability to analyze and assess situations that needs various levels of interventions; Knowledge of the challenges faced by the homeless veteran population is a plus; Prior experience in case management, assessment, counseling, and crisis intervention preferred; Knowledge and understanding of team concepts preferred

Site (location) Contact Email
SSVF (Manhattan)N/A ssvfny@helpusa.org
Property Manager

Position summary: Responsible for handling tenant problems. Responsible for the overseeing of the site.

Qualifications: High School Diploma/GED with five (5) years of affordable housing experience; Associates degree with two (2) years housing background preferred; Must have Yardi, tax credit and stabilized rent experience; Computer literate specifically with Microsoft applications required.

Site (location) Contact Email
Genesis Homes (Brooklyn)Anthony Colon acolon@helpusa.org
Recreation Aide

Position summary: Under the direct supervision of the Director, the Recreation Aide assisted in the planning, coordination, and implementation of all recreation goals and objectives.

Qualifications: Associates Degree required; Knowledge of children's recreational activities; Valid U.S. Driver's License required and Computer literate specifically with Microsoft applications required.

Site (location) Contact Email
Suffolk (Long Island)Jennifer Dicristina jdicristina@helpusa.org
Safety Monitor Supervisor

Position summary: To supervise Safety personnel and ensure the safe operation of the facility in accordance with HELP Policies and Procedures.

Qualifications: High School Diploma/GED required; however extensive security and/or military experience may be accepted in lieu of a high school diploma; Experience in security related field; Demonstrated knowledge, experience or capacity to work with homeless families/individuals and/or disadvantaged populations; Demonstrated ability to supervise staff; Strong interpersonal skills;Good writing skills preferred; Computer literate specifically in Microsoft applications required and Possess FDNY F-80 certification (New York City Shelter sites only).

New York State Security Guard License required, or required state security certification at locations outside of New York State.

Site (location) Contact Email
Hollis (Queens)Ysmeria Jerez yjerez@helpusa.org
Safety Personnel

Position summary: Safety Personnel is assigned the task of providing a safe and secure environment at their assigned facility, under the supervision of the site Safety Director. He/she is expected to be alert, vigilant and courteous throughout the course of his/her assigned shift.

Qualifications: Applicants must possess a current, valid NYS security guard license. Past shelter experience, certification in First Aid & CPR and FDNY Fire Guard certification are preferred. Security Guard License Required.

Site (location) Contact Email
Help Women's Center (Brooklyn)Opal Martin omartin@helpusa.org
Wards Island (Manhattan)Andrea Harris aharris@helpusa.org
Senior Job Developer

Position summary: As part of a multi-disciplinary team, the Senior Job Developer is responsible for developing and maintaining a network of employers with whom clients can secure employment and internships. Working in conjunction with other HELP USA staff, the Senior Job Developer will schedule interviews with companies that are consistent with the client’s employment plan as developed by the multi-disciplinary team. The Senior Job developer will also provide technical assistance and support to other HELP USA job developers, and will assist in staff training activities as directed by his/her supervisor.

Qualifications: Four-year college in Human Services or related field preferred; Bilingual in Spanish and English a plus; Knowledge of labor market trends in a variety of career fields; A minimum of four year’s experience in job development and placement activities is required' Excellent interpersonal, verbal, and written communication skills; Computer literate specifically with; Microsoft applications required; Excellent organizational skills and Valid US Driver’s License Required.

Site (location) Contact Email
Franklin (Bronx)Alicia Lyons alyons@helpusa.org
Shift Supervisor

Position summary: The Shift Supervisor is responsible for the overall operations of the shelter during those work shifts and other time periods when director-level Social Service or Safety staff are not on duty at the facility. Operational responsibility will be primarily during evening, night and weekend shifts.

Qualifications: High School Diploma and significant experience working in residential facilities required; Associates or Bachelor’s Degree preferred; Ability to operate basic office equipment (fax; copier; email) required; Computer literate specifically in Microsoft applications required; New York State Security Guard License required, or required state security certification at locations outside of New York State; Bilingual (English/Spanish) a plus and Possess FDNY F-80 certification (New York City Shelter sites only).


Site (location) Contact Email
Clarke Thomas (Manhattan)Faye Merolla fmerolla@helpusa.org
Franklin (Bronx)Maria Lopez mlopez@helpusa.org
SSVF Housing Specialist

Position summary: The Supportive Services for Veteran Families (SSVF) Housing Specialist reports to the SSVF Assistant Program Director and is responsible for assisting homeless veterans to relocate from homelessness into permanent housing. The ideal candidate will develop relationships with landlords and brokers, inspect apartments, accompany clients to apartment viewings, and collaborate with government agencies to link apartments and utilize vouchers.

Qualifications: Associates Degree required. Bachelor’s Degree in Social Work or a related field preferred; Knowledge of the challenges faced by the homeless veteran population and the supportive services available to successfully achieve the goal of permanent housing and self-sufficiency; Prior experience in case management, assessment, counseling, and crisis intervention preferred; Computer literate specifically with Microsoft applications required; Knowledge and understanding of team concepts preferred and Valid US driver’s license preferred.

Site (location) Contact Email
SSVF (Bronx)N/A ssvfny@helpusa.org
SSVF (Manhattan)N/A ssvfny@helpusa.org
*Cover letter required.
Team Leader

Position summary: Responsible for providing overall leadership of the interdisciplinary team in client service delivery. Leads the team in the delivery of a comprehensive program of on-site and/or community based services including assessment, counseling and linkages with entitlement, mental health, substance abuse, employment, medical, educational, child care and aftercare programs in order to maximize the benefit of resident’s stay. Ensures the successful and expeditious placement of residents in permanent housing and the enhancement of their self-sufficiency.

Qualifications: MSW or Master Degree in a related field with clinical focus preferred; applicants/candidates enrolled in a Master’s level Social Work or elated program at time of application will be considered. Supervisory experience in a case management setting is highly desired. Knowledge and understanding of team concepts, preferably, in a residential setting. Bi-lingua(English/Spanish) a plus. Computer literate specifically with Microsoft applications required.

Site (location) Contact Email
Franklin (Bronx)Alicia Lyons alyons@helpusa.org
Help Women's Center (Brooklyn)Opal Martin omartin@helpusa.org
Las Vegas SSVF (Las Vegas)Shamonique Lawes slaws@helpusa.org
Wards Island (Manhattan)Andrea Harris aharris@helpusa.org
Transition Specialist

Position summary: The Transition Specialist (TS) reports to the SSVF Executive Director and uses Critical Time Intervention (CTI) and the Housing First model in the provision of intensive case management to veteran households who are on the path to permanent housing or who have been recently housed in permanent housing. Working with those veteran households with significant barriers to housing stability, the TS provides supports that include, but are not limited to,landlord mediation, advocacy for VA and mainstream benefits, and connections to medical and mental health services.

Qualifications: MSW or LMHC required, LMSW strongly preferred; Experience in delivering clinical crisis services or intensive case management desired; Experience working with substance abuse and/or co-occurring disorders population is a plus. CASAC a plus; Must have the ability to travel extensively throughout NYC’s five boroughs and willing to work in a position which is mostly community-based (e.g. homeless shelters); Knowledge and understanding of team concepts.Knowledge of AWARDS and CARES a plus; Knowledge of the challenges faced by the homeless veteran population and the supportive services available to successfully achieve the goal of permanent housing and self-sufficiency; Must have the ability to effectively hear and communicate with clients, other employees, and community
partners, both verbal and written and Strong computer skills including working knowledge of the Microsoft Office Suite.

Site (location) Contact Email
SSVF (Manhattan)N/A ssvfny@helpusa.org
Veteran Community Housing Coordinator

Position summary: The Supportive Services for Veteran Families (SSVF) Veteran Community Housing Coordinator (VCHC) reports to
the SSVF Executive Director. The ideal candidate will develop and maintain relationships with the Department of Homeless Services (DHS), the Department of Veteran Services (DVS), the Department of Veterans Affairs (VA),community nonprofits, landlords, brokers, and SSVF grantees, working collaboratively to ensure that Veterans facing a housing crisis find suitable and appropriate housing. The Coordinator will support New York City’s goal to end Veteran homelessness by collaborating with the local Committee on the Continuum of Care (CCoC) to provide housing relocation services, develop new housing stock, and act as a resource to local nonprofits about housing resources for Veterans.

Qualifications: Bachelor’s Degree in Marketing, Management, Business Administration or a related field required; Experience in property management and/or sales preferred; Knowledge of the challenges faced by the homeless veteran population and the supportive services available to successfully achieve the goal of permanent housing and self-sufficiency; Strong leadership and organization skills; Computer literate specifically with Microsoft applications required; Knowledge and understanding of team concepts preferred and Veterans strongly encouraged to apply.

Site (location) Contact Email
SSVF (Manhattan)N/A ssvfny@helpusa.org