HELP USA Homebase ProgramAs part of New York City’s plan to end homelessness, the Department of Homeless Services established Homebase Homeless Prevention Community Resource Centers in five Community Districts throughout New York City. Homebase programs are designed to assist families and individuals who are homeless or at imminent risk for becoming homeless to develop a plan for long-term housing stability. The Homebase centers began serving clients at risk of homelessness on October 1, 2004. HELP USA was awarded two contracts to operate Homebase Centers serving Bronx residents of Community Districts 3 and 6 (Homebase I) and Bronx residents in Community Districts 5, 7, or 8 (Homebase II).

Prospective clients who are at risk of homelessness and reside in New York City Community
Districts 3, 5, 6, 7, or 8 can access HELP USA Homebase services by:

Contacting us by phone:

HomeBase I: (718) 299-8473 (CD 3 & 6)
HomeBase II: (347) 266-4540 (CD 5, 7, & 8)

Visiting the following Centers:

Homebase I, located at 775 Crotona Park North.
Homebase II, located at 1780 Grand Concourse, Lower Level 1.

Services available through HELP USA's Homebase programs include, but are not limited to:

  • Client Case Management
  • Mediation (in partnership with Bronx Mediation Services)
  • Legal Assistance (in partnership with Legal Services of New York Bronx)
  • Assistance in Securing Entitlements/Benefits
  • Budgeting Workshops
  • Employment Service Referrals and Workshops
  • Housing Workshops
  • Housing Subsidy Application Assistance
  • Housing Placement Assistance
  • Household Budgeting Education
  • Referrals to Daycare, Mental Health Services, Substance Abuse Services, and Adult Education
  • Short-Term Financial Assistance for Rental Arrears and Other Housing-Related Issues